Tottenham Wheels CRM
An all-in-one CRM managing clients, POS, inventory and service bookings.
We built a bespoke CRM for Tottenham Wheels that unifies client management, point of sale, inventory tracking and service bookings into a single operational hub.
Replace disconnected tools and manual processes with a single system that runs the entire tyre shop - from the shop floor till to the service bay diary.
Delivered a tailored CRM with integrated POS, real-time inventory, a client database and a service booking engine, all designed around the day-to-day workflow of the business.
- Client management with full service history
- Integrated point-of-sale (POS)
- Real-time inventory and stock tracking
- Service booking calendar and reminders
Gave the business a single source of truth, cutting admin time and unlocking growth by streamlining every customer touchpoint.
The CRM lifts revenue on four fronts at once:
(1) The integrated POS speeds up till time so more customers are served per day.
(2) Real-time inventory prevents lost sales from out-of-stock tyres and flags reorder points before stockouts happen.
(3) The service booking engine fills the workshop diary with confirmed appointments instead of walk-in gaps, and automated reminders cut no-shows.
(4) The client database powers repeat business - MOT reminders, tyre-life follow-ups and service due dates that pull existing customers back on schedule instead of losing them to a competitor.
Combined, that's higher throughput, fewer missed sales and a compounding customer lifetime value from the same shop floor.